Privacy Policy

1. Introduction

ViperCore (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you purchase, download, or use our POS software and related services.

2. Information We Collect

Account Information:

• Business name, location, and contact details provided during setup
• Owner/admin name, email address, and phone number
• Tax Registration Number (TRN) for VAT compliance

Payment Information:

• Purchase transactions are processed through secure third-party payment providers
• We do not store credit card numbers or payment credentials on our servers

Usage Data:

• App version, platform, and device fingerprint for license management
• Update check logs for version control purposes

3. How We Use Your Information

• To process your purchase and deliver your activation key
• To manage your license subscription and update entitlements
• To provide customer support when requested
• To send important product updates and security notifications
• To comply with legal obligations

4. Data Storage & Security

ViperCore POS is an offline-first application. Your business data (orders, menu items, inventory, receipts) is stored locally on your own computer using an encrypted SQLite database. We do not have access to your operational business data.

Account and license data is stored securely on Cloudflare infrastructure with industry-standard encryption at rest and in transit.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information only:

• With payment processors to complete your purchase
• When required by law or to protect our legal rights
• With service providers who assist in operating our services (under strict confidentiality)

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account data
• Withdraw consent for marketing communications

7. Cookies & Tracking

Our website uses minimal cookies necessary for basic functionality. We do not use third-party tracking or analytics cookies. The website does not serve advertisements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@viper-core.com.